At Jaimymode.nl you have the right to exchange or return the item within 14 days after receipt of your order. We strive to ensure that orders are delivered the next (working) day.

Return / exchange items
You can register your return in your personal account. The process is simple and consists of 6 steps:
Log in: Log in to jaimymode.nl You are on the account dashboard.
Order: Open the order to be returned.
Returns: Press the "return items" button.
Articles: Select the items you want to return.
Reason: Enter the reason for your return and indicate the return action.
Send: Press send and send the return with packing slip to the following address:
Jaimy Fashion & Accessories
Kuipersweg 35
3449 JA WOERDEN

If you do not have an account yet, create it with the e-mail address where you placed the order.

When we have received your return in good order, we will process your return within 7 to no later than 14 days. The refund will of course only take place on the account number / credit card number with which the original payment has been made. You will receive the purchase amount on your account.

Shipping costs
We charge € 5.95 for shipping items in NL. For orders from Belgium we charge € 6.95. If you place an order above € 75, - we do not charge shipping costs.

Exchange
It is possible to exchange your article for a size larger or smaller. When an article is exchanged, Jaimy Mode & Accessoires will take care of the shipping costs of the item to be sent again.

Exchange & Return conditions

- NOTE: Sale items with a discount of 50% or more can not be returned
- Returns within 14 days after receipt of order
- The item must be returned in the same conditions as we have sent it. (original packaging, no damage)
- The article must be complete; to provide the original cards and labels.
- The article should not show any user traces. Damaged or used items are not credited.
- The clothing is not worn and / or washed
- There are no food stains, make-up stains, body odors or cigarette smells on the items.
- The shipping risk and the costs of returning are for the buyer. Jaimy Mode & Accessoires advises the customer to send return of an article by registered post if necessary. Save the Track & Trace code of your return until it has been processed.
- Insufficient or non-franked return shipments are not accepted by us.
- If our return conditions are not met, we reserve the right to return shipments and charge you the shipping costs.

Exchanging or returning in our boutiques is not possible. Returns can only be returned to our head office. Kuipersweg 35 3449JA in Woerden The Netherlands. This can only be done by parcel post.

Complaint?

Do you have a complaint about an item? Let us know! You can describe your complaint via [email protected] Please state the date of purchase and which item is involved. We will answer your complaint within 48 hours.